HCL Walk-in Drive 2024 Hiring Details
About Company:
HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology consulting company headquartered in Noida. The founder of HCLTech is Shiv Nadar. It was spun out in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 225,944 employees.
Designation: Customer Support
Process: Inbound Calling. * No sales or upselling or cross selling. *
Experience: 0 to 1 Year (with proper documents)
CTC: 2,50,000 PA
Shift Timing: UK shifts.
Mode of interview: Walkin
Pick up and drop will be provided.
Date: 27th Jan 24
Timing: 12:00 PM to 2:30 PM
Work Location: Chennai Ambattur
Interview Location: HCL Technologies AMB 6:8, South Phase, Sidco Industrial Estate, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.
Responsibilities
- Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations
Mandatory qualifications:
- Excellent communication skills both verbal and written Mandatory.
- A problem solving mind-set.
- The ability to multi task
- Able to work well as an individual and as part of a team
- Any Graduation is mandatory.
Perks:
- Cab facility is Available (Home pickup & Drop)
- 5 Days working (Mon – Fri)
- Immediate joiners required.!!!
Walk-in Date: 23 – 25 January 2024
Interview Time: 12:00 PM to 2:30 PM
Venue details:
HCL Technologies AMB 6:8,
South Phase,
Sidco Industrial Estate,
Ambattur Industrial Estate,
Chennai,
Tamil Nadu 600058.
Contact: HR Nikhil
Apply Before the link Expires for HCL Walk-in Drive 2024 Hiring.
Apply Link- Click Here
