HomeFreshers JobsWipro Off Campus Drive 2023 | Any Graduate | Hyderabad | Easy...

Wipro Off Campus Drive 2023 | Any Graduate | Hyderabad | Easy Apply

Wipro Off Campus Drive 2023: Lazyfreshers has brought exclusive fresher jobs for you, this freshers job is for Wipro company whose job description, salary, job location, and application link, you can check below. Wipro Off Campus Drive 2023 | Any Graduate | Hyderabad.

Job Details for Wipro Off Campus Drive 2023

Company NameWipro
Company Profilewipro.com
RoleProduction Specialist
QualificationAny Graduate
Batch2018/ 2019/ 2020/ 2021/ 2022
ExperienceFreshers
LocationHyderabad
CTCBest In Industry
Last DateASAP

Job Description for Wipro Off Campus Drive 2023

  • Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
  • Document all pertinent end user identification information,including name, department, contact information and nature of problem or issue
  • Update own availability in the RAVE system to ensureproductivity of the process
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  • Follow standard processes and procedures to resolve all client queries
  • Resolve client queries as per the SLA’s defined in the contract
  • Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
  • Document and analyze call logs to spot most occurring trends toprevent future problems
  • Maintain and update self-help documents for customers to speedup resolution time
  • Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
  • Ensure all product information and disclosures are given toclients before and after the call/email requests
  • Avoids legal challenges by complying with service agreements

Skills Required for Wipro Off Campus Drive 2023

Competency Levels
FoundationKnowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
CompetentConsistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.
ExpertApplies the competency in all situations and is serves as a guide toothers as well.
MasterCoaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognizedwithin the entire organization.

Wipro Selection Process for Wipro Off Campus Drive 2023

  • Registration
  • Assessment
  • Technical Round Interview
  • HR Interview
  • Selection
  • Onboarding

About Company:

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with nearly 195,000 employees.

How to Apply for Wipro Off Campus Drive 2023

    All interested and eligible candidates can apply for Wipro Off Campus Drive 2023 online by the following link as soon as possible before the Last Date.
    To Apply and get more details for Production Specialist Role: Click Here
    To Apply and get more details for School of IT Infrastructure Management (Process Associate): Click Here
    To Apply and get more details for Graduate Engineer Trainee (Noida): Click Here
    To Apply and get more details for Test Engineer Role : Click Here
    To Apply and get more details for Customer Service Representative (Bangalore) Role : Click Here
    To Apply and get more details for Customer Service Representative (Gurugram) Role : Click Here
    To Apply and get more details for Software Engineer Role : Click Here
    To Apply and get more details for Analyst Role : Click Here
    To Apply and get more details for IT Associate Role : Click Here
    To Apply and get more details for Technical Lead Role : Click Here
    To Apply and get more details for Graduate Engineer Trainee: Click Here
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