SBI General Insurance Recruitment 2019 |Customer Support Executive | Last Date: 17 Dec 2019

About SBI General Insurance:

SBI General’s current geographical coverage extends to 56 cities pan India and presence in another 350+ locations through satellite resources. SBI General follows a robust multi-distribution model encompassing Bancassurance, Agency, Broking & Retail Direct Channels. Today, Our Distribution family includes over 11,000 IRDA certified SBI & its Associate Bank employees and over 4,800 Agents.We cover Motor, Health, Travel, Personal Accident & Home Insurance for Individuals and Aviation, Fire, Marine, Package, Construction & Engineering, Liability, Group Health, Group Personal Accident & Miscellaneous Insurance for Businesses.Our dedicated and experienced claims team aim to deliver you a differentiated customer service of a fast, fair, convenient and transparent claims process for the management and settlement of your claim.

Name Of Post: SBI General Insurance Co. Ltd. is hiring for Customer Care Executives

Job Roles & Responsibilities:

  • Taking inbound calls.
  • Answer calls/emails professionally to provide information about products and services.
  • Giving resolutions to the customers.
  • Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Being the voice of the Client.

Eligibility & Qualification:

  • Minimum HSC Pass / HSC Fresher OR Graduate Fresher
  • Good Communication Skills in English & Hindi is mandatory. 
  • Shift: Day shift * 6 days working (Any 2-days weekoff in a month)
  • Preferred candidates from Thane/ Navi Mumbai
  • Candidate should be comfortable with rotational off and travelling to Thane location

Candidate Note:

  • Please carry your updated CV with below mentioned documents:
  • Educational Marksheet (10th, 12th, Graduation)
  • Current Company Offer / Appointment letter
  • Last 3 months salary slips
  • Copy of PAN Card, Aadhar Card           
  • Relieving letter / Resignation acceptance mail of previous company (If currently not working)
Walk in Details:

Date: 17-December-2019 (Tuesday)

Time: 09:30 AM – 06:30 PM

Venue: SBI General Insurance Company Limited, Road No.16, 3rd Floor, Lotus Park, Wagle Estate, Thane West – 400604

Contact Person: Shraddha

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