About the Company:
OSI Systems Pvt. Ltd., a wholly owned subsidiary of OSI Systems Inc. USA, a publicly traded company on NASDAQ, dealing in Security and Inspection Systems, Medical Diagnostic Imaging products and OPTO electronic sub-assemblings.
company Name: OSI Systems Pvt. Ltd.
Position: Technical Support Trainee
Degree: B.tech/ B.SC
Exp Needed: Freshers
Salary: Best In Industry
Job Description :
- Technical Support will be the 1st point of contact to all the technical needs of the users
- Respond to the user Incidents/requests either via mail, call, chat or in person based on the need.
- Coordinates, diagnoses and troubleshoots reported operational issues in 24/7 environment.
- Provides applications support services to employees with technical problems and information technology issues
- Provides timely resolution of issues, problems or escalation on behalf of customer to appropriate technical personnel.
- Provides case status updates to management and end-users.
- Supports and maintains effective relationships with users.
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
- Self-starter, fast learner and a team player with strong communication and interpersonal skills.
- Tech Support Executive must be willing to take up the most challenging IT issues of Employees and work towards excellence.
- Uphold the companys core values of Integrity, Innovation, Accountability, and Teamwork
- Demonstrate behavior consistent with the companys Code of Ethics and Conduct
- It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
- Duties may be modified or assigned at any time to meet the needs of the business.
How to Apply:
Apply Link:Click Here