OSI Systems off campus drive | Technical Support Trainee | B.E/B.Tech/B.SC | Freshers

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About the Company:

OSI Systems Pvt. Ltd., a wholly owned subsidiary of OSI Systems Inc. USA, a publicly traded company on NASDAQ, dealing in Security and Inspection Systems, Medical Diagnostic Imaging products and OPTO electronic sub-assemblings.

company Name:     OSI Systems Pvt. Ltd.

Position:   Technical Support Trainee

Job Location:Hyderabad

Batch: 2019

Degree: B.tech/ B.SC

Exp Needed: Freshers

Salary:  Best In Industry

Job Description :

    • Technical Support will be the 1st point of contact to all the technical needs of the users
    • Respond to the user Incidents/requests either via mail, call, chat or in person based on the need.
    • Coordinates, diagnoses and troubleshoots reported operational issues in 24/7 environment.
    • Provides applications support services to employees with technical problems and information technology issues
    • Provides timely resolution of issues, problems or escalation on behalf of customer to appropriate technical personnel.
    • Provides case status updates to management and end-users.
    • Supports and maintains effective relationships with users.
    • Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
    • Self-starter, fast learner and a team player with strong communication and interpersonal skills.
    • Tech Support Executive must be willing to take up the most challenging IT issues of Employees and work towards excellence.
    • Uphold the companys core values of Integrity, Innovation, Accountability, and Teamwork
    • Demonstrate behavior consistent with the companys Code of Ethics and Conduct
    • It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
    • Duties may be modified or assigned at any time to meet the needs of the business.

How to Apply:

Apply Link:Click Here

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