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Infosys Off Campus Drive 2022 | Any Graduate | Bangalore, Pune | Easy Apply

Infosys Off Campus Drive 2022: Lazyfreshers has brought exclusive fresher jobs for you, this freshers job is for Infosys company whose job description, salary, job location, and application link, you can check below. Infosys Off Campus Drive 2022 | Any Graduate | Bangalore, Pune.

Infosys Off Campus Drive 2022

Job RoleService desk and Customer Service
QualificationAny Graduate
Batch2017/ 2018/ 2019/ 2020/ 2021/ 2022
SalaryBest in Industry
Job LocationBangalore or Pune
Last Date18th November 2022

JD1 : Customer Service

  • Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Communication scale – CEFR :: B1, C1, C2
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office is mandatory and no option of hybrid, work from home talent should be based out of Bangalore or Pune

JD2 : Service Desk

Job Description:

  • Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills CEFR :: B1, C1, C2.
  • Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BIOS
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
  • Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
  • Knowledge of Incident Management lifecycle.
  • Aware of current role SLA and Metrics handled.
  • Talents should be based out of Bangalore or Pune.
  • Work from Office is mandatory, No option of hybrid and WFH.

Syllabus for Infosys Off Campus Drive

SectionSkill TestedNo of QuestionTime allocated
Section IReasoning Ability1525 minutes
Section IITechnical Ability1035 minutes
Section IIIVerbal Ability2020 minutes
Section IVNumerical Puzzle410 minutes

Selection Process for Infosys Off Campus Drive 2022:

  • Registration
  • Assessment
  • Technical Round Interview
  • HR Interview
  • Selection
  • Onboarding

About Company:

Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore.

How to Apply for Infosys Off Campus Drive 2022?

All interested and eligible candidates can apply for Infosys Off Campus Drive 2022 online by the following link as soon as possible before the Last Date.
To Apply for Infosys Service desk and Customer Service Role :-Click Here
To Apply for Infosys System Engineer Role :-Click Here
To Apply for Infosys Intern Role :-Click Here
To Apply for Infosys Associate Business Analyst Role :-Click Here
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