Infosys Mega Walk-in drive |Process Associates | Any Graduate|Exp: 0-3 Yrs

About the Company:

Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bangalore, Karnataka, India.

Infosys Mega Walk-in drive Details:

Company Name: Infosys
Company Website: www.infosys.com
Position:  Process Associates / Senior Process Associates
Degree Needed:  Any Full Time Graduate(with no backlogs)
Batch:2017/2018/2019 Batch
Job Location: Bangalore
Experience Needed: 0-3 Years
Salary:Best In Industry

Job Description:

  • Manage large amounts of incoming and outgoing calls
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Should be ok to work in 24X7 environment and night shifts.
  • Should be ready to work in a target oriented portfolio.

Skills Required:

  • Proven customer support experience or experience as a client service representative
  • Excellent communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Ability to multi-task, prioritize, and manage time effectively

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The candidate should carry below mentioned documents in Original:

  • Carry print out of this email along with your update resume;
  • Carry all your educational and Employment documents;
  • 2 Color Passport Size Photographs.
  • ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Walk-in Details for Infosys Mega Walk-in drive:

Interview Date: 17-Sep-19 (Tuesday) till 20-Sep-19 (Friday)
Interview Timings: 10:30 am to 12:30 pm

Interview Venue Details:
Infosys BPM Ltd

785, Ground Floor Axis Sai Jyoti

15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark Sindhuri Convention Hall.
Bangalore

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