About the Company:
Infosys Limited is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. It has its headquarters in Bangalore, Karnataka, India.
Infosys Mega Walk-in drive Details:
|Position:||Process Associates / Senior Process Associates|
|Degree Needed:||Any Full Time Graduate(with no backlogs)|
|Experience Needed:||0-3 Years|
|Salary:||Best In Industry|
- Manage large amounts of incoming and outgoing calls
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Should be ok to work in 24X7 environment and night shifts.
- Should be ready to work in a target oriented portfolio.
- Proven customer support experience or experience as a client service representative
- Excellent communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Ability to multi-task, prioritize, and manage time effectively
Latest Upcoming off Campus Drive: Apply ASAP
|Company||Location||Last Date||Apply Link|
|TCS||Across India||ASAP||Click Here|
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The candidate should carry below mentioned documents in Original:
- Carry print out of this email along with your update resume;
- Carry all your educational and Employment documents;
- 2 Color Passport Size Photographs.
- ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
Walk-in Details for Infosys Mega Walk-in drive:
Interview Date: 17-Sep-19 (Tuesday) till 20-Sep-19 (Friday)
Interview Timings: 10:30 am to 12:30 pm
Interview Venue Details:
Infosys BPM Ltd
785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark Sindhuri Convention Hall.