About the Company:
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM off campus drive Details:
|Position:||Senior Technical Support Associate|
|Experience Needed:||1+ 4/yrs experience|
|Salary:||Best In Industry|
Required Technical and Professional Expertise
- Minimum 1 to 4 years of experience in Technical Support role
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
- Utilize available time efficiently in order to achieve effective and efficient results
- Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
- Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Knowledge in commercially standard software applications and major desktop operating systems.
Preferred Technical and Professional Expertise
- Awareness of basic networking concepts and technologies.
- Identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning/probing skills, as relevant to the issue and level of the caller
- See opportunity and implement process improvements
- Ability to meet a set of defined account agent productivity measurement
- Willingness to work in rotation shifts.
How to Apply for ibm careers 2020:
|Apply Link:||Click Here|
|Earn From Your Photos||Click Here|
|Data Entry Work Online Jobs||Click Here|
|Follow Facebook Page||Follow|
|Today’s jobs list||Click Here|
Request to all the candidates please drop your comment in the comment box. If you have any query regarding this Post.
For more details keep in touch with our website www.lazyfreshers.com
Candidates can search favourites companies jobs on lazyfreshers directly from Google.
Off campus drive:lazyfreshers
Lazyfreshers team bet all of you. you can get each time new, genuine jobs. These jobs apply directly from companies websites, not any third party portals.
These jobs can not find any other job websites.
Best Of Luck …