IBM off campus Recruitment 2020|Technical Support Associate| Any Degree Graduates|Across India

About the Company:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. 

IBM off campus drive Details:
Company Name:IBM
Company Website:    www.ibm.com
Position: Technical Support Associate
Degree Needed:Any Degree Graduates
Batch:2017/2019 Batch
Job Location:Across India
Experience Needed:0-2 yrs
Salary:  Best In Industry

Who you are:

 As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, IBM provides an environment where challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. Join us and Do your Best Work Ever.

What will you do..

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
  • Provide remote infrastructure support delivery and performing problem cause analysis
  • Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
  • Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipate customer needs and effectively addressing concerns related to their issue or resolution
  • Provide direct technical assistance to customers via phone, email, and chat.

You will come with…

  • The ability to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintains poise and professionalism even with very difficult and demanding customer.

How to Apply for ibm careers 2020:

Apply Link:Click Here
Earn From Your PhotosClick Here
Data Entry Work Online JobsClick Here
Follow Facebook PageFollow
Today’s jobs listClick Here
Follow LinkedinFollow
Important Notes:

Request to all the candidates please drop your comment in the comment box. If you have any query regarding this Post.
For more details keep in touch with our website www.lazyfreshers.com

Candidates Attention:

Candidates can search favourites companies jobs on lazyfreshers directly from Google.

For example:

Intel:Lazyfreshers
hyderabad jobs:lazyfreshers
Off campus drive:lazyfreshers
bangalore walkins:lazyfreshers
2020 batch:lazyfreshers

Lazyfreshers team bet all of you. you can get each time new, genuine jobs. These jobs apply directly from companies websites, not any third party portals.
These jobs can not find any other job websites.

Best Of Luck …

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.