IBM Off-Campus Drive

IBM Off-Campus Drive 2021| Network Support Engineer |Across India jobs | Freshers

IBM Off-Campus Drive 2021: IBM schedule to hire Network Support Engineer for 2021. Freshers can also apply. The location of the job is Across India. The details for IBM hiring process are provided below.International Business Machines Corporation is an American multinational technology corporation headquartered in Armonk, New York, with operations in over 171 countries.

Main Points of this Job

IBM Off-Campus Drive 2021:

CompanyIBM
Company Websitewww.ibm.com
PositionNetwork Support Engineer
Job LocationAcross India
SalaryBest In Industry
Degree NeededB.E/B.Tech
Passout Year2020/2021/2022
Experience0 – 2 Years

Responsibilities

  • Responds to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to
  • Answers inbound calls
  • Attempts first call resolution
  • Performs basic troubleshooting
  • Routes calls to appropriate department / next level teams
  • Manages day-to-day Incident and Service requests
  • Provides ticket status to customers as needed
  • Performs outbound call campaigns
  • Responsible to manage the Service Desk email box and assign emails to appropriate department
  • Handles other administrative tasks as requested by line manager

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Required Technical and Professional Expertise

  • 0 – 1 year of previous experience in a customer support or administration function preferred
  • Strong computer skills and good levels of competence various business applications desirable


Preferred Technical and Professional Expertise

  • Excellent English language Skills are a must
  • Strong customer focus
  • Ability to work accurately and meet deadlines
  • Attention to detail and accuracy while being able to maintain higher workload
  • Professional and articulate
  • Effective communicator; able to liaise with confidence with both the internal and external parties
  • Flexible
  • Reliable

How to Apply ibm Off-Campus Drive 2021:-

Apply Link: Click here

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