Genpact Off-Campus Recruitment |Process Associate – OTC – Analytics|Any Graduate except Technical| Freshers

About the Company:

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Company NameGenpact
Company Websitewww.genpact.com .
Job LocationNoida
DegreeAny Graduate except Technical
Experience0-0 Yrs

Responsibilities

  • Collection on bad debt invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
  • Respond to email /phone queries on disputed invoice
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/POD, BOL, Coding & Validation piece
  • Find new opportunities and recommend solutions for process
  • Daily reporting of individual portfolios to supervisor and check the past dues
  • Implement collections strategy to reduce the past due research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a standout colleague to process any ADHOC request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
  • Raise problems to senior staff members and or management as appropriate.

QualificationsMinimum qualifications

  • Any Graduate
  • Good Communication Skills (verbal and written)
  • Fresher can apply
  • Fit the requirement for project team
  • Basic knowledge of MS office

Preferred Strength

  • Positive Attitude
  • Adaptable

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