About the Company:
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
|Company Website||www.genpact.com .|
|Degree||Any Graduate except Technical|
- Collection on bad debt invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries on disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/POD, BOL, Coding & Validation piece
- Find new opportunities and recommend solutions for process
- Daily reporting of individual portfolios to supervisor and check the past dues
- Implement collections strategy to reduce the past due research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a standout colleague to process any ADHOC request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
- Raise problems to senior staff members and or management as appropriate.
- Any Graduate
- Good Communication Skills (verbal and written)
- Fresher can apply
- Fit the requirement for project team
- Basic knowledge of MS office
- Positive Attitude
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