DXC Technology off campus Recruitment 2020|Technical Support Engineer |B.E/B.Tech/MCA|Bangalore

About the DXC Technology:

DXC Technology (NYSE: DXC) is the world s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise,

DXC Technology off campus Drive Details :

Company Name:DXC Technology
Company Website:     www.dxctechnology.com
Position:Technical Support Engineer
Degree Needed:B.E/B.Tech/MCA
Batch: 2017-19/ Batch
Job Location:Bangalore
Experience Needed:0 – 3 Years
Salary:best in industry

Job Description:-

Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems

Essential Job Functions

o Superior skills in both written and verbal communication.

o Experience in customer facing role either remote or face to face.

o Computer proficiency with applicable software applications

o Problem solving skills.

o Accuracy in data entry.

o Excellent fluency in language to be supported.

o Experience in a phone based remote role, e- support, e-chat or voice support.

o Familiarity with computer technology.

o Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems .

o Understands internal processes and tools.

o Knowledge of Knowledge Management Systems and appropriate documentation to the system.

Basic Qualifications

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in computer science or related field preferred B Tech/ BE / B CA / MCA

Other Qualifications

  • Strong analytical and problem solving skills

How to Apply for DXC Technology off campus Drive 2020:

Apply Link: Click Here

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