HomeOff Campus DriveCitibank Off Campus Drive 2022 | Any Graduate | Chennai | Easy...

Citibank Off Campus Drive 2022 | Any Graduate | Chennai | Easy Apply

Citibank Off Campus Drive 2022: Lazyfreshers has brought exclusive fresher jobs for you, this freshers job is for Citibank company whose job description, salary, job location, and application link, you can check below. Citibank Off Campus Drive 2022 | Any Graduate | Chennai.

Job Details for Citibank Off Campus Drive 2022

Company NameCitiBank
Company Profilewww.citibank.com
Job RoleOps Support Specialist
QualificationBE/ B.Tech/ ME/ M.Tech/ MCA/ Any Graduate
Batch2018/ 2019/ 2020/ 2021/ 2022
ExperienceFreshers/Any
LocationChennai
CTCBest in Industry
Last DateASAP

Job Description for Citibank Off Campus Drive 2022:

  • Utilizes Messaging platform to respond to service enquiries from customers and provide a comprehensive resolution to the complaints/queries
  • Follow-up on all customer requests via chat
  • Maintains detailed knowledge of product and service offerings to customers
  • Analyzes risk areas and identifies solutions to meet customers needs
  • Ensure Information Security for sensitive data
  • Helps to teach our customer how to self-service through our internet website
  • Balances NPS & RST to ensure positive customer experience while managing/minimizing operating losses
  • Ensures productive output as required in unit plan
  • Undertakes other assignments/projects as given by the Team Lead/Manager
  • Demonstrates ideal service attitude for all customers, liaises with different departments and  also performs account level system maintenances while resolving customers queries
  • Applies professional attitude and image for all internal and external customers
  • Liaising with various departments and also do account level system maintenances while resolving customer queries/complaints

Skills Required for Citibank Off Campus Drive 2022:

  • Excellent PC and keyboarding skills (30 WPM – typing speed: 90% accuracy)
  • Good verbal and written communication skills with proficiency in grammar spelling & punctuation  
  • Good analytical skills
  • Influencing skills and willingness to resolve customer queries satisfactorily
  • Keen observation skills and the ability to function in a fast-paced environment where standards of quality and timeliness are established
  • Must possess procedure driven judgment in order to find the best solution to an issue
  • Must be goal oriented
  • Highly motivated, Self-driven & result oriented

Qualifications:

  • 0-3 years of relevant experience (Freshers Welcome)
  • Sound Communication skills with service attitude   
  • Strong problem-solving skills. Keen eye for detail
  • Attitude to Learning, Self-discipline & willingness to take initiative
  • Willingness to work in night/ rotational shifts

Selection Process for Citibank Off Campus Drive 2022

  • Registration
  • Assessment
  • Technical Round
  • HR Interview
  • Selection
  • Onboarding

About Company:

Citis technology team is growing at lightning speed, and were looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – were changing the way people bank and how the world does business. Citis technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citis unmatched globality and vast expertise.

How to Apply for Citibank Off Campus Drive 2022?

All interested and eligible candidates can apply for CitiBank Off Campus Drive 2022 online by the following link as soon as possible before the Last Date.
To Apply for Citibank Ops Support Specialist Role :- Click Here
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