HomeOff Campus DriveCapgemini Off Campus Drive 2023 | BE/ B.Tech/ BCA/ Diploma | Noida/...

Capgemini Off Campus Drive 2023 | BE/ B.Tech/ BCA/ Diploma | Noida/ Delhi | Easy Apply

Capgemini Off Campus Drive 2023: Lazyfreshers has brought exclusive fresher jobs for you, this freshers job is for Capgemini company whose job description, salary, job location, and application link, you can check below. Capgemini Off Campus Drive 2023 | BE/ B.Tech/ BCA/ Diploma | Noida/ Delhi.

Job Details for Capgemini Off Campus Drive 2023

Company NameCapgemini
Campany Profilecapgemini.com
Job PositionService Desk Engineer
QualificationBE/ B.Tech/ BCA/ Diploma
Batch2018/ 2019/ 202020212022
ExperienceFreshers
SalaryBest in Industry
Job LocationNoida/ Delhi
last dateASAP

Job Description for Capgemini Off Campus Drive 2023:

  • We are looking for self-motivated individual with experience in voice based process providing Help-desk Support (IT)
  • The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 0.6 to 3 year of experience
  • Preferred qualification is B.Tech/BCA/Diploma in IT field
  • Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
  • Should be available to work on Indian Holidays
  • Should be good in taking initiatives and responsible enough to handle pressure
  • Must have a good understanding of handling Service desk issues
  • Should possess excellent verbal & written communication, presentation skills, inter-personal skills
  • Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain

Responsibilities:

  • Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
  • Handling Trouble Tickets in the form of Chat/Service Requests/Emails
  • Working towards meeting the defined SLAs for all metrics
  • Maximize customer satisfaction through effective solutions delivery
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles
  • To take ownership of user problems and be proactive when dealing with user issues

Skills Required for Capgemini Off Campus Drive 2023

  • Good communication Skills and Verbal Skills
  • Good teamwork
  • Problem solving
  • Initiative and enterprise
  • Planning and organizing
  • Self-management
  • Quick learning Skills
  • Good technology Subjects.
  • Ability to learn and adapt quickly
  • Excellent analytical skills and a strong sense for structure and logic.
  • Good written and verbal communication skills.
  • Good interpersonal and multi-tasking skills.
  • Proficiency in MS Office / MS Project.

Selection Process for Capgemini Off Campus Drive 2023

  • Registration
  • Assessment
  • Technical Round Interview
  • HR Interview
  • Selection
  • Onboarding

About Company:

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms.

    How to Apply for Capgemini Off Campus Drive 2023?

    All interested and eligible candidates can apply for Capgemini Off Campus Drive 2023 online by the following link as soon as possible before the Last Date.
    To Apply for Capgemini Service Desk Engineer Role : Click Here
    To Apply for Capgemini Network Engineer Role (Latest): Click Here
    To Apply for Capgemini Network Engineer Trainee Role: Click Here
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