BT off campus drive |Associate engineer|B.E/B.Tech|Fresher

About the Company

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

BT off campus drive Details:

Company Name: BT
Company Website:     www.BT .com
Position:Associate engineer
Degree Needed:B.E/B.Tech
Batch:2019 Batch
Job Location:  Bengaluru
Experience Needed:Fresher
Salary: Best in industry

Why this role matters
As a 1st level Service Operations Associate Network Technician you are responsible for the end to end management of incidents impacting BT’s global business voice customers and the services offered on BT‘s Global Managed Voice network and BT’s Trading network. We provide technical expertise to identify, analyse and resolve incidents and to maintain a high level of customer experience and service availability for these Pltform and Services.

Customer Service:

  • Provide a Customer Service Centre function for designated customers.
  • To build and maintain relationships with colleagues, suppliers and customers to drive resolution of proactive and reactive incidents.
  • To provide polite and professional communication with globally located suppliers, field support and customers.
  • To effectively handle customer enquiries and complaints and maintain frequent customer contact throughout (Keep Customer Informed).

Development & Improvement:

  • To drive own development within the team..
  • To participate in and to drive Continual Improvement activities within the team and across the business.

How to Apply for BT off campus drive   Dec -2019:

Apply Link:Click Here

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