Barclays Off Campus Drive

Barclays Off Campus Drive: Barclays is scheduled to hire a Fraud Analyst for 2021. The location of the job is Noida. The detailed eligibility criteria and application process of Barclays Off Campus Drive are given below.

Barclays plc is a British multinational universal bank, headquartered in London, England. Barclays operates as two divisions, Barclays UK and Barclays International, supported by a service company, Barclays Execution Services.

Main Points of this Job

Barclays Off Campus Drive for 2021 Batch:

Company Name:Barclays
Job Role:Fraud Analyst 
Job Location:Noida
Experience:0 year
Salary:Best In Industry

Required Qualifications:-

  • Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher). Relevant years of experience would be preferred.
  • Experience of working in a customer facing service environment 
  • Effective communication skills
  • Good typing skills (25-30 word per minute) 

Skills that will help you in the role:-

  • Achieving high standards and delivering results with accuracy and attention to detail
  • Flexibility in hours of work and ability to work in changing shifts patterns
  • Job Roles & Responsibilities:-
  • To effectively and efficiently respond to customer calls/make outbound calls to customers, reply to their queries and resolve issues related to fraud concerns.
  • To ensure the quality of output and accuracy of information is maintained
  • Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score)
  • Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed/accuracy
  • Handle customer requests with the support of clearly defined scripts and processes. Adhere to the Service Level Agreements specified by the client / process and ensure adherence to time schedules 
  • May have the authority to release and verify funds across a variety of systems used by the department. Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary
  • Responsible for the management of own daily workload, to ensure telephone enquiries / queries are dealt with in an efficient and knowledgeable manner to meet the demands of the business grades of service and ensuring that all unresolved cases / queries are allocated to the respective areas
  • Responsible for identifying potential loss situations promptly escalating to the relevant areas to minimise the risk to the business and the customer
  • Adhere to organizational wide information security policies and procedures. Assist Team Manager / Process Expert in administration of the section, including organising workflow, queue management and query resolution
  • Adhere to quality control discipline, procedures and checks at all times 
  • Day to day query resolution, with upward escalation of more complex queries to the management team
  • Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage/fraud.
  • Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
  • Thorough solution of queries & identify improvements to processes
  • Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions
  • Knowledge of risk awareness, audit disciplines and controls

Area of Expertise:- Operations

How to Apply:

All the interested and eligible candidates can apply for Barclays Off Campus Drive by clicking on the link below:

Apply Link: Click Here

Also Check: EY (Ernst and Young) Off Campus Drive 

Also Check: DXC Technology Off Campus Drive 

FAQs

What Barclays known for?

Barclays traces its origins to the goldsmith banking business established in the City of London in 1690. James Barclay became a partner in the business in 1736.

Is Barclays bank good in India?

Barclays in India arguably has the cleanest balance sheet in the banking industry with near-zero net non-performing assets and a cost-income ratio of 31.85%, also one of the lowest in the industry. … The bank is also on top in terms of capital adequacy ratio and asset quality,” said the study

How do I get a job at Barclays?

While the application process depends on the role, there are some constants. You’ll need to start with an online application form, and we’ll ask about your contact details, education and work experience. You’ill also need to upload a CV, so it’s a good idea to have this ready.

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