Amazon off campus drive 2020|Virtual Customer Service Associate|Any Degree Graduates|Hyderabad

About the Company:

Amazon hiring freshers for the post of SDE Intern In Chennai office. Candidates from 2020 Graduate in Computer Science Engineering or equivalent are eligible for this role. For more details for eligibility criteria, selection process, apply link read below.

Amazon off campus Drive Details :

Company Name:Amazon
Company Website:     www.Amazon.com
Position:Virtual Customer Service Associate
Degree Needed:Any Degree Graduates
Batch:2019 Batch
Job Location: Hyderabad
Experience Needed:0-0 yrs
Salary:Best in industry
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Job Description:

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.  This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.  Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.

Knowledge & Skills Required

Desired Skills:

• Action-oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity and      department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills – ability to clearly understand and address customer issues appropriately
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills

How to Apply for Amazon off campus drive 2020:

Apply Link: Click Here

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