Accenture off campus Recruitment 2020|Associate| Any Degree|Freshers

About the Accenture:

HCL Technologies Limited, is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.

Accenture off campus Drive Details 2020:

Company Name:Accenture
Company Website:     www.accenture.com
Position:Associate
Degree Needed:Any Degree
Batch:2018-2019
Job Location:Bengaluru
Experience Needed:0-2 years
Salary:best in industry

Job Summary

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving the best resolutions.
  • You will also be responsible for closing the fault and complaints within SLA’s.
  • You will be working as a part of the Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve a customer issue.
  • In Customer Service Technology Support, you will provide technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.

Good to have skills: Customer Service Management, Good communication skills

Roles and Responsibilities

  • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Your primary interaction is within your own team and your direct supervisor. In this role, you will be given detailed instructions on all tasks.
  • The decisions that you make impact your own work and are closely supervised.
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
  • Please note that this role may require you to work in rotational shifts.

How to Apply for Accenture careers 2020:

Apply Link:Click Here
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